September 10, 2019

From Skype for business to Teams

by Abhay Wadhwa in Office365

In September 2017, Microsoft announced that Microsoft Teams would replace the current Skype for Business client over time. Since that announcement, Microsoft has been ramping up for a massive shift, where Skype for Business will be moving to Teams. Now, Microsoft has just announced a definite end-date of July 31, 2021, when they will retire the Skype for Business client once and for all.

The future of Skype for Business has brought a lot of uncertainty to our customers, and many of them have been asking questions on how this will affect them. In this blog, we’re going to answer some of the most frequently asked questions about the future of Skype for Business.

Why is Microsoft switching from Skype for Business to Teams?

Simply put, Microsoft wants to provide organizations with a single hub for teamwork. The updates to the Teams platform that will replace Skype for Business combines the business-critical communications capabilities of Skype for Business with the collaboration tools, app integration, and file storage and sharing of Microsoft Teams. This modern Cloud infrastructure will create new experiences for meetings and calling opportunities, allowing your users to make better use of their most valuable asset – their time.

What will happen after my users upgrade to Teams?

In the coming months, your administrators will be able to see a “Teams Only” mode in your Office 365 Admin Portals. To complete your upgrade to Teams, you’ll need to enable Teams Only for each of your users.

Once you do so, your users will see a number of things happening:

  • Their Skype for Business client will be disabled for use. All calls and IMs will go through Teams. However, if there are Skype for Business meetings that were scheduled before the switch over, they will still run through Skype for Business.
  • All new meetings that are scheduled from Outlook will be scheduled in Teams.
  • If your users are attempting to sign into Skype for Business, they’ll get a notification letting them know that they’ve been upgraded to Teams.
  • Users will need to manually uninstall the Skype for Business client from their devices.

Is Teams compatible with Phone System & Calling Plans?

Yes, Microsoft has added Phone System and calling capabilities to Teams.

What if I need more help moving from Skype to Teams?

You can contact Mismo’s Technical Team by a call or give us a mail at We have an amazing track record of managing Office 365. It is one of our forte.

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