What are Managed Services?

The Managed Service plan is designed to provide pro-active monitoring and support services that anticipate and prevent IT problems before they occur. The Service is built upon the successful installation and configuration of technologies that Helpdesk Team and SME Team utilize to monitor and maintain critical technology systems.

Below is a quick overview of the AWS Managed Services you will get:

  • Regular Monitoring of AWS Environment
    • AWS IaaS Monitoring
    • Threat Monitoring
    • Alerting & Integrated Incident Management
    • Quick action and mitigation of complexities
  • Backup Management
    • Backup Status Monitoring
    • Backup Test Runs and Reporting
    • Quick Reporting
  • DR Management
    • Scalability Management and Reporting
    • DR Testing & Validation
    • Report formation of DR Drills
  • IaaS Management
    • AWS IaaS Resource Configuration Management
    • AWS IaaS Patch Management
    • AWS Automation Scheduling
    • DB Health Check & Performance Tuning
  • Network Configuration Management
    • AWS VPC Management
    • AWS Connectivity, Express Route & VPN Management
    • AWS Web Traffic Management
    • Third Party Security Virtual Appliance Management
  • Security Management
    • System Threat Management
    • Web Application Firewall Management
    • Network Assessments
    • Security Group Management
    • IAM Security and Access Management
    • Encryption Management using Key Vault
  • AWS Infrastructure Inputs
    • AWS Spend Analysis & Optimization Services
    • Periodic Architecture Review