IT Infra Monitoring Solution

Business Requirement

Haldor Topsoe business is growing year-on-year, hence the IT infrastructure is also growing rapidly and monitoring and managing such a huge IT infrastructure had become a challenge. Haldor Topsoe was looking for an enterprise-grade monitoring solution that can monitor the current server infrastructure and applications like Active Directory, Exchange, SQL, etc. and can be scaled up to cater to their future requirements. Hence, they decided to involve a vendor who can assess their infrastructure, understand their current and future requirement, and based on that can propose a good solution. They also wanted to arrange a pilot of the solution for the IT team and a demo for higher management before finalizing it.

Solution

Mismo Systems started the engagement with understanding the customer’s IT infrastructure, current and future monitoring requirements and expectations from the proposed solution.

After initial assessment and requirement gathering, the Mismo team suggested one of the best in class enterprise-grade monitoring solution- System Center Operations Manager (SCOM) 2016 to the client.

Approach

Mismo Systems proposed a Proof of Concept (POC) of the solution in which they implemented SCOM server in the pilot environment, added 5 servers in monitoring and demonstrated solution capabilities to the IT team & higher management and answered all the follow-up questions.

The client was very happy with the solution and satisfied with the capabilities of the solution and decided to get the solution implemented in their environment.

Outcomes

Mismo team carried out a smooth implementation of the solution in the client environment and onboarded 400+ Windows and Linux servers for monitoring. Several monitoring scenarios were configured including but not limited to Windows & Linux OS monitoring, Active Directory Monitoring, and Auditing using Audit collection services, Exchange, SQL, and IIS. Now, Haldor has an efficient monitoring solution in place which can help them with IT issues proactively.

After the successful implementation Mismo team provided detailed documentation of the solution and training to the client IT team who will manage the solution in the future.