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Job Title – Junior Cloud Engineer

Job Description:

The Junior Cloud Engineer will be responsible for assessment, planning, design, testing, and technical documentation for the implementation, support of existing & potential customers. This person will have experience in cloud-based tech and will get to learn intimate knowledge of how best to customize the services available on various cloud platforms to help us become more secure and efficient. This position requires excellent written and verbal communication skills and an ability to work closely with other engineers and administrators.

Cloud Engineer Responsibilities:

  • Setup & deploy cloud solutions
  • Responsible for the day-to-day administration of cloud services
  • Handle the day-to-day management of clients’ cloud-based solutions
  • Diagnose and troubleshoot technical issues relating to Microsoft 365 & Microsoft Azure
  • Help customers successfully deploy and implement cloud computing solutions
  • Resolve technical support tickets via telephone, chat, email, and sometimes in-person
  • Know their way around popular operating systems such as Linux & Windows
  • May possess basic programming skills
  • Keep updated with new cloud services offerings from Microsoft, Amazon & Google
  • Stay current with industry trends, making recommendations as needed to help the company excel

Professional Skills

  • Confidence in own abilities
  • Knowledgeable within this subject area and a thought leader
  • Fast assimilator of information
  • Imaginative problem solver
  • Structured organizer
  • Strong relationship building skills
  • Strong analytical & numeracy skills
  • Ability to use initiative and work under pressure, prioritizing to meet deadlines
  • Drive, leading on initiatives, is committed to the role and delivering on objectives and deadlines
  • Effective communication (written & verbal) & negotiation skills
  • Service Orientation, demonstrable commitment to customer service

Preferred Education

  • Bachelor’s degree or global equivalent in a related field

Experience

  • 0-1 Years

 

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