Microsoft 365 Tenant-to-Tenant Migration for A Leading Vertical Acquisition Company

Business Requirement

A clean and secure workplace solution. Workplace services are the lifeline of any organization and its super important to have a clean and secure solution that works when needed without much operational cost and minimum complexity. The Client wanted to implement the same for their organization.

Solution

Mismo Systems started the engagement with understanding the current environment and customer’s business needs, that included:

After the first stage of assessment and requirement gathering, Mismo team presented the solution to the migrate the workplace resources from the existing Microsoft 365 tenant to Aspire Software’s Microsoft 365 tenant

After the first stage of assessment and requirement gathering, Mismo team presented the solution to migrate the workplace resources from the existing Microsoft 365 tenant to Aspire Software’s Microsoft 365 tenant.

The 5-Part Approach

Mismo Systems is known to follow a disciplined 5-part approach to make sure that every project is delivered in the smoothest of ways without any unanticipated hiccups or unpleasant surprises:

01 Assessment

Clear understanding and documentation of environment to protect along with clear and agreed upon business requirements is a key to success of any project. A detailed assessment questionnaire was sent out to the client which helped the Mismo team with the required information for this Migration Project.

02 Design

This phase comprised of the Mismo team soaking in all the information and creating a design in accordance with the business requirements received from the client. A design document was created for the same which broke down the various aspects of the solution. Based on the current environment, business requirements and the complexities involved, Mismo Systems, proposed a runbook with the breakdown of the steps involved in migrating user data to the new tenant.

Current environment prerequisites were checked against the requirements to implement the solution, risks & dependencies were identified and the design points of solution such as test plan & roll back plans were documented.

03 Testing

It is important to test the plan before we implement it for production environment. We decided to do a test migration using a couple of test accounts we created. The existing set up was emulated to the full. Test user data were migrated including mailbox and OneDrive data.

Test cases were performed and after the successful completion of the test phase, emails & OneDrive for Business data of the remaining users was migrated from the existing tenant to the new one.

BitTitan, one of the most popular migration tools available in the market was utilized.

04 Pilot & Deployment

At this stage, we are ready for production deployment. Environment is configured as per parameters defined in design phase and validated in test phase.

We follow the runbook for deployment to ensure there is no deviation from plan and all steps of deployment are documented. This being a tenant-to-tenant migration, a cutover was performed from the old Microsoft 365 tenant to the new one.

BitTitan’s Deployment Pro module was used to perform Outlook profile migrations while the machines were still part of the old domain.

05 Transition

This phase is equally important where project team hand over the deployment to operations/managed services team.

Documentation is shared with managed services team and required training is provided.

Solution is tested and all stakeholders & users are educated about the solution.

Outcome

As desired, the Mismo team carried a smooth deployment with minimal to no issues being reported. The proactive approach of Mismo team made sure that any issues that arose were nipped in the bud. There was no downtime, and it was a seamless deployment.

Migrating workplace services is considered as a complex deployment and making it simple and easy to test is the challenge we at Mismo Systems long for.

How can we help you?

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