Modern Workplace Implementation

Business Requirement

Dr. Wamser + Batra India Pvt. Ltd.’s business is growing year on year at a decent pace; hence their IT needs are also growing. They wanted bigger size mailboxes for their users, an enterprise-grade IM tool and personal storage for each user to store their critical data outside their machines to avoid any data loss in case of any disaster. Most importantly a smooth adoption of the new solution i.e. Microsoft Teams, OneDrive for Business by their users. They decided to involve a vendor who could assess their existing infrastructure, understand their current and future requirement, and based on that can propose a solution.

Solution

Mismo Systems started the engagement with understanding the customer’s business needs, current email, IM and storage solutions, and expectations from the proposed solution. After initial assessment and requirement gathering, the Mismo team suggested Office 365 suite to the client.

The Microsoft Office 365 suite is a hosted, online version of the traditional installed version of Microsoft Office software. This online service is subscription-based and includes Office, Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft Office Web Apps.

Approach

The much-acclaimed 5-part approach that Mismo Systems is known for was as followed:

  • Step 1: Assessment
    The current working environment of Dr. Wamser + Batra India Pvt. Ltd was assessed. The organizational structure was finalized, the mailboxes sizes of all the users were noted, device configuration assessment of all users was done.

 

  • Step 2: Design
    The various aspects of Office 365 + EMS were finalized upon consideration with Dr. Wamser + Batra India Pvt. Ltd.’s wishes. The MDM policies were fine-tuned to suit the customer’s need. SharePoint Site structure was decided.

 

  • Step 3: Pilot
    The project was kicked off after the design of the new tenant was finalized. A user training workshop was conducted to make all the users aware of the changes that were going to happen. A group of pilot users was selected who were the first ones to move to the new services.

 

  • Step 4: Deployment
    The remaining users were migrated in subsequent weeks and the whole process was completed on time. All through the deployment phase, a representative from Mismo Systems was present in the customers’ premises to make sure that any doubts from the users are responded to in the fastest possible way.

 

  • Step 5: Transition
    After all the users were enrolled in the new virtual workplace environment, the project moved on to the transition period wherein Mismo Systems monitored the backend to make sure that the users don’t face any difficulties in the new environment. All the users in Dr. Wamser + Batra India Pvt. Ltd was provided with a support portal where they could log tickets in case, they had any queries.

Outcomes

Mismo team carried out a smooth migration from the existing G-Suite environment to Microsoft Office 365 tenant with no email loss & impact on users and then implemented the various SharePoint Sites, Microsoft Teams, and OneDrive for Business for the client. After the successful migration and implementation, the Mismo Systems team provided training to all users in a periodic way which helped the users to adopt the new solution easily.