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AWS Migration for a Leading Business Outsourcing Firm

Business Requirement

The Customer reached out to Mismo Systems to solve their infrastructure challenges. The Customer is in a business expansion phase, hence wanted to address their frequently faced low performance and downtime challenges Their major concerns were as follows:

  • High-latency and unreliable network issues
  • No SLAs in place
  • The poor performance of database(s)
  • Low availability of application(s) hosted on 3rd party hosting provider
  • Needed a scalable infrastructure that could scale with demand and provide the speed and reliability to underpin their time-critical application hosted on 3rd party shared hosting provider

Solution

Mismo Systems team of Cloud Managed Service Professionals helped Customer to put a cloud governance strategy in place which included –

  • 24×7 Cloud operation support
  • Adoption of the AWS recommended Well-Architected framework
  • Cloud Security recommendations
  • Management of AWS hosted infrastructure including hosting servers, applications, storage, networking and security
  • Cost Optimization including waste identification and implementing remedial measures
  • Patching and Upgrades

Approach

Mismo Systems assessed customer’s application hosting landscape and successfully migrated their applications to the cloud. Mismo Systems was asked to manage their cloud infrastructure going forward and take ownership of the day-to-day management operation.

Outcomes

Mismo Systems helped Customer achieve 99% application availability on Cloud leading to high SLA target achievement in their day-to-day operations.

Customer’s whole organization now puts their trust in Mismo Systems Cloud-first Management strategy during their new application and service deployment on Cloud along with 24×7 Cloud support.

ClientA Leading Business Outsourcing Firm
About ClientThe clients is a leading business process outsourcing firm based out of India. The client serves a wide customer base across the globe with some prominent names in Europe and United States.
ScopeMigration to AWS
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