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Windows Virtual Desktop Implementation of a leading bank in India

Business Requirement

Being a financial firm, security was one of the major concerns with Work from Home facilities. We had to make sure that each and every employee could securely access business applications hosted on premises. Considering the fact that most of the users had a workstation in their offices which they used to access LOBs, we had to come up with a solutions that would help them access these resources from their homes, using their personal laptops, PCs or mobile phones securely.

Client wanted a setup that can quickly enable all of their employee base to start their work from home while keeping the cost in check.

Solution

Keeping the all the concerns in mind, Windows Virtual Desktop came out as the obvious choice. Thanks to Microsoft’s advancement in the VDI space, it was possible for us to plan & setup an infrastructure that could fulfil such requirement in a few days.

Approach

Following steps were undertaken to implement WVD efficiently.

  1. Since customer was already using Office 365 as their email service provider, they already had on-prem AD in sync with Azure AD.
  2. We setup networking in Azure with multiple Subnets, NSG and established a site to site connection with customer’s Datacenter.
  3. Azure Firewall was setup to make sure that only company mandated URL’s were accessible from WVD hosts via internet. Traffic from all subnets was router to Firewall Subnet.
  4. Different WVD HostPools were setup for different departments, with varying configuration. Copying of files to and from WVD hosts was turned off and a maximum user limit was configured for each Host.
  5. FSLogix was setup and configured for all WVD HostPools to enable roaming profiles in order for the users to have a seamless experience
  6. Automation and Autoscaling was setup to achieve cost optimization.
  7. Dashboards were setup using Azure Monitor and Log Analytics to provide visibility of environment, usage and alerts.
  8. Azure backup was setup to make sure that user roaming profiles were setup quickly in case of a disaster.
  9. Storage and Event Hubs were configured to store Logs for different Azure services and were linked with IBM’s SIEM tools, QRADAR.

Outcomes

Following the best practices efficiently, we virtualized the customer’s big landscape of IT service, enabling each and every user to perform at peak without any disruption in system while maintaining highest level of security.

Virtualizing whole infra in one go seemed a major financial burden at first, but with our precise scoping and efficient deployment we were able to achieve the goal.

Client Public Sector Housing Finance Company
About ClientClient is a BSE registered major public sector housing finance company, having over three decades of specialised experience in housing finance with an employee base of more than 3000 users spread across India.
ScopeDeployment of Windows Virtual Desktop
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