Case Studies
Empowering Healthcare Innovation in India's Digital Transformation
In the fast-paced world of digital technology, businesses are increasingly reliant on robust and secure cloud environments to drive their operations. However, for one customer, the journey to a seamless and secure digital ecosystem was fraught with challenges. They faced security breaches, adaptability issues, and frequent disruptions that hindered their productivity. Frustrated by these setbacks, the customer turned to Mismo Systems for a solution.
Mismo Systems leveraged its expertise to manage the customers digital environment effectively. By subscribing to the M365 Productivity Suite, along with Intune and Defender for M365 for enhanced security, the client aimed to regain control over their digital landscape.
Customer
An innovative healthcare development company
Industry
Healthcare
Country
India🇮🇳
Services
Modern Workplace Management
01Challenges
The customer needed the expertise of professionals to handle their digital cloud environment. Having faced multiple challenges pertaining to security breaches, adaption and frequent stoppages, the customer reached out to Mismo Systems. They subscribed to the M365 Productivity Suite for better and scalable management and Intune and Defender
for M365 for security purposes.
02Solutions
Mismo Systems comprehended the needs of the client and worked meticulously to manage their digital environment. We took these following steps in order to resolve their prevailing issues:
- A monthly track of the security score to prevent any breaches.
- We progressed extensively regarding their preventive maintenance
- Monthly triage and health monitoring.
- Cost Optimization and capacity planning.
03Impact
Previously the customer had been falling back heavily on their productivity due to mismanagement. Turning to Mismo Systems turned the tables for them completely. With monthly security score checkup and preventive maintenance their security breaches were minimized efficiently. Now, the employees could work from the device of their choice and access any information seamlessly. This further led to the growth of their business adequately.
Our Approach
At Mismo Systems, we understand that time is of the essence in today’s fast-paced world. That’s why we have developed a streamlined and efficient approach to project delivery. Our agile methodologies and best practices enable us to optimize efficiency, minimize downtime, and ensure the timely completion of projects without compromising on quality.
Assessment
- Defined templates, questionnaires and tools to assess the existing enviornment
- Understanding of business & technical requirements using workshops with stakeholders
- Project planning - Scheduling, resourcing and communication plan
Design
- Develop designs documents architecture, sizing and migration/implementation strategy
- Define prerequisities, risks, dependencies and mitigations
- Define user impact, user communication and support needs
Pilot
- Pilot of the proposed design/migration approach
- Design validation using test cases
- Design adjustment if needed
Deployment
- Org wide deployment/Migration
- Overcoming any issues/ challenges
Transition
- Hypercare and on going managment
- Understanding of business & technical requirements using workshops with stakeholders
- Project planning - Scheduling, resourcing and communication plan
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Customer
Leading BPO services provider.
Industry
Professional Services
Country
India
Services
AWS Consulting